StoddartManufacturingis one of the largest manufacturers and importers of Food Service Equipment in Australia and has been in business for over 60 years. With continued strong growth, an chance has become available for a service technician to join our Food Service division in Brisbane.

The Customer Service Technician is responsible for servicing and repairing customer foodservice equipment. The role requires skill in dealing with customers in what may be difficult circumstances. Customer Service Technicians require a broad product and parts knowledge. Customer Service Technicians need to possess enhanced verbal and written communication skills in order to be successful in the role.

More specifically your duties will include the following:

Service and repair customer foodservice equipment

Provide technical advice to customers

Conduct complimentary inspections on customer products

Carry out maintenance service of foodservice equipment

Communicate with Customer Service Coordinator for the post-service follow up

Identify spare parts effectively

Manage spare part stock contained within service vehicle

In determining suitability for the role,



the following criteria are considered essential:

Certificate III in Electrical trade

Construction White card

Thorough knowledge of legislation, codes of practice and standards relevant to works carried out and trade qualification

Intermediate level of computer technical skills

Ability to develop product knowledge over time

Ability to work under broad supervision and maintain safe working environment to a high standard

Ability to manage customer expectations

Ability to use problem solving skills to resolve complex faults

Ability to complete site-specific risk assessments and associated documentation

Ability to read and comprehend documents of a technical nature

This position offers excellent remuneration with a company vehicle, ipad, iphone and uniforms supplied. Stoddart values its employee’s licensing and compliance. Stoddart will compensate all service technicians for licensing fees and provide any further training to maintain the licensing such as CPR and LVR courses annually.

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📌 Electrical Service Technician (Queensland)
🏢 Tom Stoddart
📍 Queensland