Technical Business Analyst : Charging and Payments

- Provide input into technical impact and gap analysis, design and research, working as part of a technical capability team in one or more missions to enable mission design and delivery, and as part of capacity planning and lifecycle management activities.
- Support the team and the diverse stakeholders (Product Owners, Technical Product Owners, Solution Designers and Solution Owners, as well as DevOps Engineers, Testers, and Technical Writers) to analyse business needs, and develop and document both functional and non-functional specifications/stories, model workflows, model data, clarify business rules and acceptance criteria to enable capability teams to successfully deliver value and mission epics.
- Support the team and Technical Product Owner to apply analytical thinking during iterative analysis, development, and testing activities, to provide input and anticipate and resolve issues in the identification, reporting, and closing of gaps in acceptance and feasibility.
- Support the team and Technical Product Owners to break down work into epics, features, stories, and specifying acceptance criteria, to enable the effective planning and delivery of work, when working in Agile teams.
- Apply sound technical skills in specific functional or technical domains for assigned technical capability teams to drive solution development and/or resolve problems within the team.
- Support the team to define and measure delivery and operational performance metrics and provide input to the wider team for capability performance, growth, and learning.
- Use your communication and stakeholder management skills to contribute to gain buy-in and input from stakeholders and teams, into continuous improvement and ways of working.

Job Description

- Provide input into technical impact and gap analysis, design and research, working as part of a technical capability team in one or more missions to enable mission design and delivery, and as part of capacity planning and lifecycle management activities.




- Support the team and the diverse stakeholders (Product Owners, Technical Product Owners, Solution Designers and Solution Owners, as well as DevOps Engineers, Testers, and Technical Writers) to analyse business needs, and develop and document both functional and non-functional specifications/stories, model workflows, model data, clarify business rules and acceptance criteria to enable capability teams to successfully deliver value and mission epics.
- Support the team and Technical Product Owner to apply analytical thinking during iterative analysis, development, and testing activities, to provide input and anticipate and resolve issues in the identification, reporting, and closing of gaps in acceptance and feasibility.
- Support the team and Technical Product Owners to break down work into epics, features, stories, and specifying acceptance criteria, to enable the effective planning and delivery of work, when working in Agile teams.
- Apply sound technical skills in specific functional or technical domains for assigned technical capability teams to drive solution development and/or resolve problems within the team.
- Support the team to define and measure delivery and operational performance metrics and provide input to the wider team for capability performance, growth, and learning.
- Use your communication and stakeholder management skills to contribute to gain buy-in and input from stakeholders and teams, into continuous improvement and ways of working.

Required Skill:
Required skills for Tech Client in our space are as follows:

- Requirements Analysis
- Stakeholder Management
- Process Mapping
- Data Analytics
- Agile Practices
- Problem Solving
- Communicating - written and verbal
- Workshop Facilitation
- Commercial Acumen
- User Story Writing
- Presentation Skills
- Collaboration
- Strategic Thinking
- Influencing
- Negotiation
- Prioritisation
- JIRA
- Confluence
- Positive-to-have: Knowledge of Telstra

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📌 Technical Business Analyst: Charging and Payments (City of Sydney)
🏢 eTeam
📍 City of Sydney