Senior Medical Receptionist Role (Aged Care General Practice)

Part-Time | 3-4 days Per Week | Gold Coast

Are you an experienced and compassionate Medical Receptionist looking for a rewarding role where you can make a real difference?

We are a specialised Aged Care General Practice dedicated to delivering exceptional healthcare to older Australians. With two conveniently located sites in central Gold Coast, we are seeking a motivated and professional Medical Receptionist to join our supportive and collaborative team.

This is an excellent opportunity for someone who is passionate about patient care, thrives in a busy medical environment, and enjoys working alongside a team of dedicated healthcare professionals.

About the Role

Our vision is to provide exceptional medical care to our elderly community and your role will include

- Greeting and welcoming patients, family members and visitors
- Managing appointment bookings and scheduling
- Responding to phone calls, emails, and general enquiries in a timely and professional manner
- Processing billings
- Maintaining accurate and confidential patient records in accordance with privacy legislation and best practice standards
- Providing administrative support to Doctors, Nurses, and Allied Health professionals
- Assisting with day-to-day practice operations and workflow management
- Liaising with other healthcare providers
- Managing referrals, correspondence, and clinical documentation
- Supporting quality improvement initiatives and accreditation requirements where required

About You To be successful in this role, you will have:





- Previous experience working in a General Practice or medical reception environment (essential)
- Experience using Best Practice Software (essential)
- Solid organisational skills with excellent attention to detail
- The ability to prioritise tasks, manage competing demands, and work autonomously
- Outstanding communication and interpersonal skills
- A caring, empathetic, and patient-focused approach
- High levels of professionalism, discretion, and confidentiality
- Strong computer literacy and administrative capabilities
- A positive attitude and willingness to contribute to a supportive team culture

Highly Regarded

- Previous experience as a Practice Manager, Assistant Practice Manager, or 2IC
- Knowledge of Medicare billing and compliance requirements

Why Join Us? At our practice, you will be more than just a team member—you will be a valued part of a healthcare service that positively impacts the lives of older Australians every day.

We offer

- A supportive and team-oriented team environment
- The opportunity to work alongside experienced doctors, nurses, and healthcare professionals
- Meaningful work that contributes to the wellbeing of our elderly community
- Ongoing professional development and career progression opportunities
- Potential for increased hours and professional growth for the right candidate
- A positive workplace culture where your contribution is genuinely valued

Practice Managers and 2ICs are strongly encouraged to apply. Join us and help deliver exceptional care to the patients who need it most.

📌 Senior Medical Receptionist (Robina)
🏢 On-Site Health Services
📍 Robina