Located in Boronia, we are an independent property inspections company,specialising in both the domestic and commercial markets across Melbourne and regional Victoria. As well as residential homes, we are involved with the level crossing removal projects and large infrastructure jobs across Melbourne.
We have a vacancy to join our friendly team for a part time Sales Administration and Job Booking Assistant (3-4 days a week, 20-30 hours with extra hours as required). The role will be responsible for generating leads, responding to client enquiries as well as processing of inspection jobs. This position is a key sales role, involving regular contact with our customers, key referral partners and our Inspector team.
Your day will be busy with a variety of tasks including but not limited to:
handling both phone and online enquiries and selling residential and commercial inspection jobs
processing job bookings with the Inspector team
be involved with implementing our business development plan to drive new business
developing key relationships with clients to generate leads in both the residential and commercial space
filing reports, emails and client material in the electronic library
follow up previous quotes to build our sales volumes
process credit card payments over the phone and emailing receipts to customers through Xero
maintain and grow our list of clientele in both the residential and commercial markets
maintaining regular checks on the quality of work being produced by the Inspectors.
Critical to your success in this role will be a background in phone sales and office systems, with a strong sales and customer service focus.
Experience in the property or construction industry would be an advantage.
Qualifications:
Outstandingverbal and written communication skills in English
Excellent typing skills and a creative sense of layout design
Proven experience in a sales and administrative skills
Proven experience in Microsoft Office suite, including Word and Excel
Writing skills with excellent attention to detail
Skills and Attributes:
Ability to work independently and, as part of a team environment
Ability to convey sales information to clients overthe phone
Have a qualified approach and a 'can do' attitude
Be well organised with a strong attention to detail
Use initiative and be flexible, with a willingness to jump in to help when needed
Be adept at multi-tasking and meeting deadlines
Be honest, reliable and enthusiastic.
Relaxed and friendly working environment
On the job training
Join a friendly and supportive team
Work environment where you can flourish
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.