Are you an experienced administration professional who thrives in a quick-paced, client-focused environment? We're looking for a proactive Senior Practice Administrator to become the administration backbone of our growing accounting practice.

In this pivotal role, you'll work alongside our leadership team and accountants to ensure the smooth running of the practice while delivering an exceptional experience for our clients. From client onboarding and compliance to office operations and process improvement, you'll enjoy a varied role where your initiative and organisational skills will make a genuine impact every day.

If you're someone who enjoys solving problems, streamlining processes and taking ownership, we'd love to hear from you.

What You'll Be Doing

As our Senior Administrator, you'll take ownership of a broad range of responsibilities, including:

- Creating a welcoming and professional first impression by greeting clients and assisting with managing front-of-house.
- Answering phone calls and responding promptly to client enquiries.
- Overseeing the day-to-day administration and smooth operation of the practice.
- Working closely with the CEO, COO and accounting team to enhance business efficiency and support practice growth.
- Coordinating client onboarding, engagement documentation and compliance requirements.
- Preparing professional correspondence, reports and client documentation.
- Maintaining accurate client records and practice management systems.
- Overseeing the ATO Lodgement Program, monitoring due dates and coordinating timely client lodgements.
- Managing ATO Mate document automation.
- Liaising with the ATO, ASIC, clients and other external stakeholders.
- Assisting with invoicing and debt collection follow-up.
- Identifying opportunities to improve systems, workflows and administrative processes.
- Helping maintain an organised, efficient and collaborative office environment.

About You You're a highly organised and motivated administrator with experience in public practice accounting.





You enjoy building relationships, supporting others and finding smarter ways of working.

You bring professionalism, initiative and attention to detail, and you're confident managing multiple priorities while maintaining exceptional client service.

What You'll Bring

- A warm, approachable and professional manner.
- A minimum of three years' experience within a public practice accounting firm (five or more years will be highly regarded).
- Experience using Xero Practice Manager (XPM), CAS 360 and BGL Simple Fund 360.
- Excellent organisational and time management skills.
- Outstanding written and verbal communication abilities.

- High attention to detail with strong analytical and problem-solving skills.
- Experience leading an administration team.
- A proactive mindset with a collaborative approach to teamwork.

- The ability to build trusted relationships with clients, colleagues and external stakeholders.
- A genuine desire to contribute to the continued success and growth of the business.

Why You'll Love Working With Us

We’re committed to creating an environment where our people feel valued, supported and empowered to succeed.

We offer

- Competitive salary with annual salary reviews.
- Full time or part-time opportunity available.
- Ongoing professional development and learning opportunities.
- Quarterly team events and social celebrations.
- A modern, innovative and welcoming office environment.
- Supportive leadership that recognises and values your contribution.
- A collaborative, friendly and down-to-earth team culture.
- Genuine opportunities for long-term career growth within a growing practice.

What Success Looks Like In this role, you'll make a meaningful impact by:

- Building strong, trusted relationships with clients and colleagues.
- Streamlining administrative processes and improving workflow efficiencies.
- Delivering a consistently high standard of client service.
- Taking ownership of the firm's day-to-day administration with confidence and initiative.
- Contributing to a positive, organised and high-performing workplace culture.

📌 Senior Practice Administrator (Williamstown)
🏢 MPT Group Accountants u0026 Advisors
📍 Williamstown