Join our dynamic team as a Parts Interpreter - Junior
Are you passionate about delivering exceptional customer service? Do you love a fast-paced environment where each day brings new customer challenges? If so, we want to talk to you!
About the Company:
Ballarat Tractors is a family-owned dealership with over 40 years of partnering our customers and delivering, repairing and servicing awesome agricultural and construction machines including New Holand, Kobelco, Merlo, ASV, Pottinger, Hansa and more!
About the role:
Ballarat Tractors is about to move into an exciting new purpose built facility. This move will create additional business growth which we want to capitalise on by growing our parts team and creating an opportunity for people to grow with us.
This is a new role within our existing parts team and provides an excellent As a Parts Interpreter - Junior, you will use your robust positive behaviors and attitude to learn all facets of what makes a great parts department and what it means to provide exceptional customer service. Reporting to the Parts Manager, you will assist in the following:
- Assessing and interpreting customer requirements
- Using OEM portals and DMS to check stock availability and pricing
- Maintaining the showroom in great condition
- Rotate stock and participate in stocktakes
- Work through customer complaint resolution including queries on warranty
- Support the workshop with part requests
- Cash, handling, EFTPOS and invoicing sales.
Preferred Skills and Experience:
As a Parts Interpreter - Junior, you will be:
- A people person with outstanding enthusiasm and a can do attitude
- You will have a natural curiosity and a willingness to learn
- A team player who values collaboration and positivity
- Some experience in a parts operation or similar busy environment
On Offer:
- Full time, permanent role
- Competitive salary with monthly bonus system
- On-site parking
- An awesome, supportive and friendly team
- For the right applicant we are willing to facilitate an Apprenticeship in Parts Interpretation
Ballarat Tractors believes that our employees are our greatest asset! We are dedicated to fostering a culture of excellence, teamwork and growth. If you are ready to take your career to the next level and make a difference to our customers' lives, we want to hear from you!
We are an equal opportunity employer, celebrate diversity and are committed to creating a safe and inclusive environment.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .