Team Leader Family Support & Community Engagement

Lead meaningful change for children, young people andfamilies across the Southwest region.

In this rewarding leadership role, you'll guide a team ofdedicated practitioners delivering evidence-informed family support servicesthat promote safety, wellbeing, resilience and recovery. Workingcollaboratively with internal teams, community partners and sectorstakeholders, you'll help strengthen service integration and ensure vulnerablefamilies receive coordinated, culturally responsive support when they need itmost.

As a Team Leader - FamilySupport & Community Engagement, you will:

- Lead and support a team of practitioners delivering Strengthening and Restoring Families programs, providing clinical and operational oversight to achieve positive outcomes forchildren and families.
- Guide effective case management practice, including risk assessment, complex case planning, supervision, workforce development and quality assurance.
- Build and maintain strong partnerships with community organisations, Aboriginal services and sector stakeholders to strengthen service coordination, access and inclusion.
- Contribute to program performance, continuous improvement, compliance and strategic initiatives that enhance family safety, wellbeing and long-term resilience across the Southwest region.
- Part-time, fixed term position until 30 June 2027
- 0.7 FTE working 26.6 hours per week

Lead meaningful change for children, young people andfamilies across the Southwest region.

In this rewarding leadership role, you'll guide a team ofdedicated practitioners delivering evidence-informed family support servicesthat promote safety, wellbeing, resilience and recovery. Workingcollaboratively with internal teams, community partners and sectorstakeholders, you'll help strengthen service integration and ensure vulnerablefamilies receive coordinated, culturally responsive support when they need itmost.

As a Team Leader - FamilySupport & Community Engagement, you will:

- Lead and support a team of practitioners delivering Strengthening and Restoring Families programs, providing clinical and operational oversight to achieve positive outcomes forchildren and families.




- Guide effective case management practice, including risk assessment, complex case planning, supervision, workforce development and quality assurance.
- Build and maintain strong partnerships with community organisations, Aboriginal services and sector stakeholders to strengthen service coordination, access and inclusion.
- Contribute to program performance, continuous improvement, compliance and strategic initiatives that enhance family safety, wellbeing and long-term resilience across the Southwest region.

Position Details

- Part-time, fixed term position until 30 June 2027
- 0.7 FTE working 26.6 hours per week
- $125,021 (pro-rata) p/a + Super & SalaryPackaging

What We’re Looking For

Wevalue individuals who bring dedication, empathy, and expertise to their roles.To succeed in this position, you will have:

- A tertiary qualification in Social Work,Psychology, Human Services, or equivalent, or equivalent work experience.
- Knowledge of relevant legislation with ademonstrated compliance in work practices.
- Demonstrated experience providing positiveleadership and supervision with a focus on support and accountability of a teamwithin a complex service delivery environment.
- Demonstrated ability to identify barriersimpacting participation and access for families and work collaboratively withpractitioners and stakeholders to support practical, inclusive solutions.
- Highly developed interpersonal skills with theability to build effective relationships across the organisation andexternally.
- Highly developed communication skills with anability to convey ideas clearly and effectively in both written documents andverbal interactions.
- Demonstrated ability to develop processes andsystems to improve the quality-of-service ensuring sustainability of serviceactivity.





Why Work with Us?

At Meli, we offer more than just a job—we provide a platformto thrive, grow, and make an impact. Our Employee Value Proposition (EVP)includes:

- SupportiveCulture:Join a values-driven organization that fosterscollaboration and innovation.
- CareerGrowth:Access ongoing Learning & Development opportunitiesand clear pathways for progression.
- FinancialBenefits:Enjoy salary packaging up to $15,900 per year,enhancing your financial well-being.
- Work-LifeBalance:Benefit from flexible ways of working.
- EmployeeWellbeing:Participate in employee-led Inclusion Working Groups,access confidential counselling via our Employee Assistance Program, andenjoy paid parental leave above the government scheme.
- Diversityand Inclusion:Be part of a team that celebrates diversity andactively supports individuals from all walks of life.

Applications close 11:59pm, Wednesday 19th August 2026

For more information about the position please contact AnnekeGlaubitz, Manager Family Support Restoring Families on 0455 524 ***.

Join Our Commitment

Meli is committed to providing a child-protected environment. Wehave zero tolerance of any abuse or harm of children. Our recruitment practicesreflect our commitment to ensuring the safety and wellbeing of children andyoung people in our care. All employment with Meli is subject to referencechecks, a satisfactory national (and international where relevant) policecheck, VIT Check (where applicable) and a current Working with Children Checkprior to commencement of any paid or unpaid work and/or participation in anyservice or undertaking.

Meli is proud to be an equal-opportunity employer. Weactively encourage applications from Aboriginal and Torres Strait Islanderpeople, individuals from culturally diverse backgrounds, LGBTQIA+ communitymembers, people living with disabilities, and those looking to return to theworkforce.

Our usual process includes a written application, a phonecall and a panel interview. If you require adjustments to the recruitmentprocess, please email us at ***********@meli.org.auto discushow we can best support you.

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📌 Team Leader Family Support & Community Engagement (Warrnambool)
🏢 Meli
📍 Warrnambool