We currently have the opportunity for a customer service orientated professional to join our friendly Front Office team in the role of night auditor. This position offers you the opportunity to work in a truly unique hotel property in an exceptional team environment that fosters training and development and career progression.

In this role you will report to the Rooms Division Manager and will be responsible for Night Auditing duties which include:

- Checking and balancing the day's takings from the hotels outlets
- Ensuring accurate charges to our guest's rooms
- Ensuring the safety and security of our guests
- Completing the night audit process, reconciliation and excel reporting
- Front Office duties such as checking in late arrivals or settling accounts of early departures
- Assisting the team with guest requests, including check-in and out, switchboard operations and reservations

The ideal candidate will possess the following qualities:

- Previous experience with a property management system.
- Exceptional customer service skills, communication and time management skills
- A friendly and outgoing personality
- Proven ability to work unsupervised
- A willingness to use initiative and strong problem solving skills
- Strong analytical skills with a high level of computer literacy and accuracy
- Ability to work evening shifts 11pm to 7am. Be reliable and versatile with the ability to work all shifts including nights and weekends

Qualifications

- Qualifications in Accounting and/or finance is desirable however not essential

In return, we offer an hourly rate plus penalties as well as hotel benefits including the opportunity to advance your career with a leading international hotel group





Your team and working environment:

We are “relentlessly guest obsessed” at Accor & Mercure Kooindah Waters. Everything we do, we do to help our guest feel welcome and our Ambassadors feel valued.

The award-winning Mercure Kooindah Waters Golf & Spa Resortis one of those resorts where the pulse slows the moment you arrive. Whether you’re escaping on a romantic couple’s getaway, family holiday, business conference or golf vacation, you’ll feel completely relaxed and well taken care of at our peaceful golf & spa resorton the beautiful Central Coast of NSW Australia. Brilliant sunshine, gourmet food & wine, with boundless recreation activities create a setting where one can feel truly secluded, yet be just 90 minutes from Sydney and an hour from Newcastle.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

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📌 Night Auditor (Part-time - 3-4 nights) (Central Coast Council)
🏢 MERCURE
📍 Central Coast Council