- Applicable years of retail store experience

Position Summary :

As a Retail Store Representative, you will be responsible with working collaboratively with the retail store team, providing exceptional customer service as per business expectation and standards. You will drive sales performance by following set routines and processes and ensure that all sales targets and met.

Key Requirements :

- Applicable years of retail store experience
- Proven successful experience in store sales
- People and customer engagement skills
- Robust organisational skills
- Good communication and interpersonal skills
- Ability to work in a team
- Ability to propose innovative ideas to increase market share

Job Responsibility :

- Respond to customer enquiries instore, online and over the phone
- Ensure the showroom and products are well presented and tidy
- Ensure showroom products are displayed with correct price tags
- Greet customers as they enter the showroom




- Contact existing customers to provide aftersales service and upsell
- Resolves customer complaints by reporting to store manager then assist in investigating problems, developing solutions
- Submits orders by referring to price lists and product literature
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
- File all invoices and transactions
- Perform end of day reconciliations
- Perform daily cleaning

Job Functions :

Retail Assistants

Job Benefits :

- A supportive and welcoming team environment
- Opportunities to develop styling and retail skills
- The chance to work with a curated collection of premium women's fashion brands

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📌 Retail Store Representative (Wagga Wagga)
🏢 Maison Mae
📍 Wagga Wagga