- Communicate with the booking, housekeeping, and maintenance departments to ensure prompt responses to guests’ needs
- Make reservations or appointments for guests who want to avail themselves of local entertainment or services
- Answer guest calls and record details of each conversation for future follow-up
- Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
- Maintain constant communication with guests in advance of weddings, corporate retreats, and other in-house events to ensure we’re prepared for them
- Report any accidents or injuries to senior management staff immediately
ADVANTAGES
- Subsidized staff housing for full-time status within walking distance from the hotel
- Daily duty meal in our newly renovated staff cafeteria
- Competitive extended benefits package including medical, vision, and dental for full-time permanent status
- Employee Travel Program
- Discounts on food & beverage/fitness center/spa/golf and early bird specials for ski hills with an option for payroll deduction
- Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor.
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📌 FRONT OFFICE AGENT (Australia)
🏢 Arrlie
📍 Australia
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