Service Technician Plumber Perform installs, services, repairs and maintenance of filtered boiling and chilled water systems for a global leader in sustainable water solutions.
Key Responsibilities - Troubleshoot using service manuals, computerised diagnostics and general technical experience.
- Conduct diagnostics for repairs and complete assessments for customers.
- Liaise with Customer Care Coordinators to ensure jobs are completed and arrange follow‑up appointments when necessary.
- Provide exceptional customer service.
Qualifications - Qualified plumber with full trade qualifications.
- Experience as a field service technician or similar technical role (water systems, coffee machines, appliances, refrigeration, etc.) – desirable but not essential.
- Robust fault‑finding and diagnostic skills.
- Comfortable working independently in the field to achieve efficient issue resolution.
- Excellent communication and customer‑service skills.
- Full Australian driver’s licence. Culligan requires employees to be fully vaccinated against Covid‑19 to ensure the safety and wellbeing of our people and due to customer requirements. A pre‑employment medical, including health, drug and alcohol assessment, is required for this position and is part of the selection process.