Central Victorian Cardiology is seeking a friendly, organised, and professional Medical Receptionist to join our team on a full-time basis. As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while supporting the smooth day-to-day operations of our busy specialist practice.

This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and values being part of a supportive healthcare team.

Medical Receptionist (Full-Time)

Central Victorian Cardiology

About the Role

Central Victorian Cardiology is seeking a friendly, organised, and professional Medical Receptionist to join our team on a full-time basis. As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while supporting the smooth day-to-day operations of our busy specialist practice.

This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and values being part of a supportive healthcare team.

Key Responsibilities

- Welcome patients and provide exceptional front-desk customer service

- Schedule appointments and manage patient bookings

- Answer and direct incoming phone calls

- Maintain patient records accurately and confidentially

- Process billing, Medicare, DVA, and private health insurance claims

- Handle EFTPOS transactions, payments, and invoicing

- Coordinate communication between doctors, nurses, and patients

- Manage incoming correspondence, referrals, and administrative documentation

Skills & Experience
Essential

- Excellent written and verbal communication skills

- Strong attention to detail and accurate data-entry skills

- Ability to prioritise and manage multiple tasks effectively

- Strong organisational and time-management abilities

- Understanding of patient confidentiality and privacy requirements

- Proficient computer and administrative skills

Desirable





- Previous experience as a Medical Receptionist or within a healthcare environment

- Knowledge of medical terminology

- Experience with Medicare, DVA, and private health fund claiming processes

About You

We're looking for someone who is:

- Warm, friendly, and professional

- Calm and composed under pressure

- Patient-focused, empathetic, and caring

- Reliable, punctual, and dependable

- Highly organised and proactive

- Able to work both independently and collaboratively

- Discreet and trustworthy when handling sensitive information

- Adaptable and eager to learn

- A strong problem-solver with a positive attitude and excellent work ethic

What We Offer

- A supportive and friendly team environment

- Stable full-time employment

- Comprehensive on-the-job training and ongoing support

- The opportunity to work within a respected and established specialist healthcare practice

- A positive workplace culture that values teamwork, communication, and career development

About Central Victorian Cardiology

For almost 20 years, Central Victorian Cardiology has been providing high-quality cardiac care to communities across Bendigo, Echuca, and Swan Hill .

With a large team of staff across our locations, we are committed to delivering exceptional patient care while fostering a workplace built on teamwork, professionalism, and mutual respect. Our reception and administrative teams are integral to the patient journey, ensuring every patient feels welcomed, supported, and cared for from their very first interaction with our practice.

We also believe in the importance of strong workplace relationships, social connection, and a positive team culture—because when our people thrive, our patients receive the best possible care.

Apply today and become part of a team dedicated to supporting the health and wellbeing of our local community

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📌 Medical Receptionist (Echuca)
🏢 Central Victorian Cardiology
📍 Echuca