This is an exciting opportunity to join Council’s Ouyen Office and play a key role in delivering exceptional customer service and administrative support across Council’s service centres and call centre operations.

The successful applicant will be required to work between 16 and 24 hours per week, with the agreed hours to be negotiated at the time of appointment.

Part Time

Job Number: R2772

Applications Close: 4pm, Thursday 20 August 2026

About the Opportunity

You will be the first point of contact for customers, helping to provide accurate information, resolve enquiries, and create positive experiences for the community. Working in a collaborative and customer-focused environment, you will contribute to the effective operation of frontline services while building strong relationships with customers, colleagues, and stakeholders.

What you will bring

Relevant post-secondary qualification in business administration or retail operations or minimum three year’s experience in an administration role with Customer Service focus.

Experience using Microsoft Office and business systems.

Cash handling and financial processing experience.

Current Driver Licence.

Current satisfactory Police Check.

Salary and conditions

The position is classified within Band 4 of Council’s Current Enterprise Agreement ranging from $38.81 per hour plus statutory superannuation.

Benefits

- Flexible Work Arrangements (Work from Home, Flextime, Purchase of Additional Leave)
- Financial recognition upon successful annual performance review, including either progression through banding structure or end-of-band bonus payment.
- Study Support Program with Paid Study Leave and Financial Contribution to Qualification Fees
- Learning and Professional Development Opportunities
- Support for Families: 16 weeks Paid Parental Leave or 32 weeks at Half Pay
- Bi-Annual Employee Recognition Celebration for Milestones and Achievements
- Employee Health and Wellbeing Initiatives:



Discounted Health Insurance and Gym Memberships
- Employee Assistance Program: Free Counselling for Employees and Immediate Family Members
- Active Social Clubs

For a full list of council's benefits please visit our website:

Mildura Rural City Council is an equal opportunity employer and is committed to building a culture that values diversity. We encourage applications from individuals of all ages, backgrounds and identities.

We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.

All applicants must have the right to work in Australia and will need to provide a Police Check prior to commencing employment.

Mildura Rural City Council is a Child Safe organisation and as such, applicants may be required to hold a Working with Children Check. Applicants may also be required to undergo a pre-employment medical check as per the requirements of the role.

About our organisation

Mildura Rural City Council is a dynamic local government organisation that provides 100+ different services, facilities, programs and infrastructure to a resident base of 56,000+. Our workforce of 600+ employees support our community and help make our region a great place to live, work, play and visit. Learn more about our organisation at mildura.vic.gov.au

About our region

Mildura Rural City covers almost 10 per cent of the state of Victoria and shares borders with both New South Wales and South Australia. The region is home to Mildura - a vibrant city of 35,000+ people - and a range of smaller townships and rural communities spread across 22,000 square kilometres.

Only a short flight from two capital cities, Mildura boasts quality services, exciting attractions, diverse industries and a strong community spirit. There are fantastic professional, cultural, social, sporting and educational opportunities on offer. Learn more about our region at visitmildura.com.au

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📌 Administration Officer - Ouyen
🏢 Mildura Rural City Council
📍 Ouyen