Western Power is seeking a Service Delivery Manager to lead the day-to-day ICT service delivery, uphold service levels and drive continuous improvement across the technology landscape. You will manage incidents, coordinate rapid recovery, and partner with internal teams and external providers to ensure reliable services for the business.
You will apply ITIL best practices, monitor performance, report on outcomes, and champion a customer-focused, service-driven culture.
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📌 ICT Service Delivery Manager - ITIL & Service Excellence (Australia)
🏢 Western Power
📍 Australia
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