Charter Diligence Consulting and Recruitment - Parramatta NSW

Our Client

Our client is a large NSW Government organisation responsible for shaping sustainable communities, infrastructure, planning and environmental outcomes across the state. With thousands of employees delivering major transformation programs, the organisation plays a key role in driving digital innovation, improving public services and supporting long-term environmental sustainability initiatives. Working within a collaborative and agile environment, you'll contribute to projects that have a meaningful impact on businesses, communities and the future of NSW.

Why Contract With Us

At Charter Diligence, we go beyond just placement - we support our contractors with practical perks that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn't always align with a pay cycle - and we're here to help when it matters most. Well, ask your mates if they're already a Charter Diligence Contractor - chances are, they're already benefiting from the support we provide.

About the Role

An exciting opportunity is available for an experienced Product Designer to join a high-profile digital transformation program focused on modernising a complex business platform. You'll play a key role in designing intuitive user experiences as a legacy application is migrated to a cloud-based environment, helping deliver a more efficient and accessible digital solution.
Working within an agile, multidisciplinary team, you'll collaborate closely with designers, developers, business analysts and stakeholders to translate complex business rules into user-friendly interfaces. This role offers the opportunity to influence product direction through user research, prototyping, usability testing and iterative design while contributing to a project with long-term strategic value.

Position: Product (UI/UX) Designer - $600-$650/day + Super

Location: Parramatta

Working Arrangement:



Hybrid | 1-2 days in office per week

Start Date: September 2026

Duration: 12 months with strong extension potential

Application Window: Immediate submissions encouraged

Key Responsibilities

- Design intuitive user interfaces for complex digital products and cloud-based platforms.
- Produce low, medium and high-fidelity wireframes, mock-ups and interactive prototypes using Figma.
- Apply and maintain established design systems while contributing new reusable components where appropriate.
- Translate complex business processes and technical requirements into simple user experiences.
- Participate in agile ceremonies including design sprints, planning sessions and backlog refinement.
- Conduct user interviews, usability testing and validation sessions to inform design decisions.
- Analyse research findings and convert insights into practical design improvements.
- Collaborate with developers to ensure design intent is accurately implemented.
- Prepare user stories, acceptance criteria and supporting documentation within Jira.
- Maintain design documentation, research outcomes and decision logs within Confluence.
- Facilitate stakeholder workshops and co-design sessions to gather requirements and validate concepts.
- Identify usability risks, dependencies and opportunities to improve product outcomes.
- Ensure designs comply with accessibility standards and inclusive design principles.
- Support continuous improvement of digital experiences through ongoing testing and iteration.
- Contribute to design governance, quality assurance and best practice across the product lifecycle.

About You

- Demonstrated experience as a Product Designer, UX/UI Designer or Digital Product Designer,



ideally within complex enterprise environments.
- Strong portfolio showcasing end-to-end product design across complex systems, platforms or digital products.
- Advanced proficiency in Figma, including design systems, components, auto layout and prototyping.
- Experience conducting user research, usability testing and synthesising customer insights.
- Strong understanding of user-centred design methodologies and agile delivery practices.
- Experience documenting user stories, design decisions and requirements using Jira and Confluence.
- Ability to simplify complex workflows into intuitive digital experiences.
- Excellent stakeholder engagement, facilitation and communication skills.
- Strong analytical thinking with exceptional attention to detail.
- Experience working alongside developers, business analysts and cross-functional delivery teams.
- Exposure to Salesforce or other enterprise cloud platforms will be highly regarded.
- Knowledge of WCAG accessibility standards and inclusive design principles.
- Ability to manage competing priorities while maintaining delivery quality and timelines.
- Australian Government or public sector project experience is advantageous but not essential.
- Full Australian working rights are required. Sponsorship is not available for this position. Applicants must hold Australian Citizenship, Permanent Residency or a long-term visa with unrestricted work rights in Australia.
- As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.

Charter Diligence is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the industry.

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📌 UI/UX Designer | NSW Government (Parramatta)
🏢 Charter Diligence Consulting and Recruitment
📍 Parramatta