Head of Customer Success: Scale & Retention Leader (Melbourne)

Head of Customer Success: Scale & Retention Leader (Melbourne)

09 Aug
|
Frankieone
|
Melbourne

09 Aug

Frankieone

Melbourne

FrankieOne is seeking a senior Customer Success leader to scale and formalise our post-sales journey in Australia and beyond. You’ll design the operating model, empower a growing team, and own outcomes that drive retention and expansion.

Reporting to the VP of Operations, you’ll partner with Implementations, Application Support, and Account Management to deliver measurable value, standardised handoffs, and scalable processes for a rapid-moving SaaS business.

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📌 Head of Customer Success: Scale & Retention Leader (Melbourne)
🏢 Frankieone
📍 Melbourne

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