Take the Driver's Seat of Your Career with JAX Tyres & Auto Mackay

Are you ready to take your automotive career to the next level?

Whether you're an experienced Service Advisor or a qualified Mechanic looking to get off the tools, this is your chance to join one of Australia's most recognised automotive brands and build a long-term career where your expertise, initiative, and performance are genuinely valued.

At JAX Tyres & Auto Mackay, we're looking for someone who thrives in a fast-paced environment, loves helping customers, and enjoys turning opportunities into results. You'll play a vital role in keeping our workshop running efficiently while delivering exceptional customer service and driving sales.

If you're passionate about the automotive industry, enjoy talking cars, and want to be rewarded for your success—we'd love to hear from you.

Why You'll Love Working with JAX

- Competitive hourly rate
- Performance incentives
- Genuine career progression with one of Australia's leading automotive networks
- Ongoing training, coaching, and professional development
- Staff discounts on tyres, servicing, and mechanical repairs
- Work alongside a supportive, experienced, and high-performing team
- Represent premium brands using industry-leading equipment
- Join a business that values initiative, teamwork, and customer excellence

Your Role

As the first point of contact for our customers, you'll be responsible for creating an outstanding experience while ensuring our workshop operates at maximum efficiency.

You'll:

- Build strong relationships with customers and deliver exceptional service from enquiry to vehicle collection
- Convert enquiries into bookings and maximise sales opportunities
- Recommend tyres, servicing, brakes,



suspension, alignments, and preventative maintenance solutions
- Identify additional repair opportunities in collaboration with our technicians
- Keep customers informed throughout the repair process with clear and professional communication
- Schedule bookings to maximise workshop productivity and efficiency
- Prepare accurate quotes using Burson and Repco systems
- Process invoices, payments, and customer records accurately
- Help create a positive, energetic, and results-driven team culture
- Maintain high safety and operational standards

What You'll Bring

Experience as a Service Advisor, Automotive Sales Consultant, or within workshop operations

Strong automotive and tyre knowledge

Experience using Burson and Repco quoting systems (essential)

Certificate III in Light Vehicle Automotive (preferred)

A genuine passion for customer service and sales

Confidence identifying opportunities and recommending solutions

Excellent communication and relationship-building skills

Strong organisational and computer skills

Current Australian Driver's Licence

Availability to work Saturdays

About JAX Tyres & Auto

For more than 75 years, JAX Tyres & Auto has built a reputation for trusted advice, quality workmanship, and outstanding customer service. With 93+ stores across Australia, we're proud to be one of the country's leading tyre and automotive service providers.

Our people are the driving force behind our success, and we're committed to providing a supportive workplace where careers can grow, achievements are recognised, and hard work is rewarded.

Ready to Join a Team That Invests in Your Future?

Applicants must be Australian Citizens or Permanent Residents.

#J-18808-Ljbffr

📌 Service Advisor (Mackay)
🏢 JAX Tyres & Auto
📍 Mackay