NSW Department of Customer Service Parramatta is seeking a Team Leader in Complaints, Building Commission NSW. The role leads a frontline team, coordinates daily work and supports staff capability to deliver timely, customer-focused services.
We value solving problems, applying sound judgement in a busy regulatory environment and improving processes. Hybrid work is required with two office days per week; temporary, full time until 30 June 2027.
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📌 Frontline Complaints Team Lead (Hybrid) (Parramatta)
🏢 NSW Department of Customer Service
📍 Parramatta
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