Xceltium in Australia is seeking a hands-on Level 2 Service Desk technician for a Microsoft-focused MSP setting. You’ll own and resolve Level 2 tickets across multiple client environments and act as a second-line responder for incoming requests.
The role emphasizes direct engagement with end users, end-to-end problem solving, and collaboration with Level 3 teams across Microsoft 365 and security. You’ll gain exposure across desktop, identity, endpoint management, and basic networking while
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📌 Service Desk Engineer - Microsoft 365 & End-User Focus (New South Wales)
🏢 Xceltium
📍 New South Wales
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