The Role: For this entry level position in our Customer Connect Team you will need great computer skills, a can-do attitude and understand the importance of delivering exceptional customer service. Based in our Burleigh Heads Officeyou will be first point of contactready to handle calls from a diverse customer base regarding their insurance claims (call centre style).
Hours Available:
This is a full-time position working eight-hour shifts. Shift times may vary each week and will fall between 7:00 am and 7:00 pm, so flexibility across these hours is required.
What's on Offer:
- Support, training and guidance from an experienced manager
- Work for an established, innovative and fast paced construction company
- Permanent long term career opportunities
- The opportunity to join an organisation with an exciting future
- Assist local communities with insurance claims
- A positive and rewarding team culture
- Permanent long term career opportunities
- Up to date technology and a modern office environment
- Supportive, social and team-oriented team
About You:
- Drive, energy and a can-do attitude
- Strong customers service background
- Have experience in a fast-paced environment
- Willing to learn and looking for a career
- Confident and professional phone mannerExcellent communication and interpersonal skills
- Ability to work well under pressure and achieve goals
- Strong computer literacy in MS Office and databases.
- Positive attitude and a desire to go above and beyond for our customers
- Background in a call centre or office environment advantageous, however not essential
Additional information
- Full time & Part Time Position available
- Immediate start with a well-established company
- Permanent long term career opportunities
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📌 Contact Centre Representative (City of Gold Coast)
🏢 Global 360
📍 City of Gold Coast
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