Membership and Systems Manager – Permanent Part-Time

PRIMA RECRUITMENT AND CONSULTANCY PTY LTD – Edgecliff NSW

Job Type: Permanent position | Part time position

Job Description

Membership and IT Support Manager Permanent part-time | 22.5 hours per week | Three days | Hybrid | Edgecliff, Sydney PRIMA Recruitment & Consultancy is recruiting a Membership and IT Support Manager for a respected, long-established medical membership organisation based in Edgecliff.

This is a permanent part-time opportunity working approximately 22.5 hours across three days per week. The role combines hands-on membership management, member engagement, database administration, reporting, systems implementation and operational support. The successful candidate will take ownership of day-to-day membership processes while supporting the organisation’s transition to a recent membership-management system.

About the role The Membership and IT Support Manager will be responsible for delivering responsive membership services, maintaining accurate records and ensuring that membership and systems processes operate effectively. Key responsibilities include:

Managing membership enquiries and providing professional, responsive support to members Supporting membership applications, renewals, subscriptions and related administration Maintaining accurate membership records and database information

Taking ownership of membership processes and ensuring matters are followed through to completion Producing membership reports and monitoring data accuracy and integrity Managing data validation, reconciliation, cleansing and process documentation

Supporting the implementation and ongoing administration of the organisation’s membership-management system Liaising with software providers, developers and other external service providers Translating operational requirements into clear instructions for technical providers





Coordinating member communications and engagement activities Supporting users through system and process changes Identifying and implementing improvements to membership and administrative processes

Managing competing priorities and member expectations within a small team Providing broader operational and administrative support where required About you

You will ideally have experience working within a professional association, membership organisation, medical college, industry body, not-for-profit organisation or another member-focused environment. You will bring: Demonstrated experience in membership management, membership services or association administration

Experience managing membership applications, renewals, enquiries and database records Experience using a membership database, CRM or Association Management System Strong data-management, reporting and reconciliation skills

Confidence communicating with senior professionals and managing complex or demanding member enquiries The ability to take ownership of processes and follow issues through to resolution Solid organisational and problem-solving skills

The ability to work independently while collaborating effectively with colleagues Experience liaising with software vendors, developers or external service providers Experience supporting a system implementation, CRM transition or data migration

Experience using Swift Fox or another membership-management platform would be highly regarded. This role requires someone who is comfortable being both hands-on and accountable.



It may suit an experienced membership professional seeking meaningful part-time work, balancing other professional or personal commitments, developing a portfolio career or returning to the workforce.

Working arrangement Permanent part-time employment Approximately 22.5 hours per week

Usually worked across three days Hybrid working arrangement At least one day per week in the Edgecliff office, with additional office attendance when operationally required

Salary The full-time equivalent salary range is: $90,000 to $105,000 per annum plus superannuation

As the role is approximately 0.6 FTE, the actual pro-rated salary will be approximately: $54,000 to $63,000 per annum plus superannuation This equates to approximately $46 to $54 per hour, depending on the final salary offered.

Eligibility Applicants must have valid Australian working rights that allow them to perform the required ongoing hours. Candidates holding temporary visas may be considered, subject to verification of their visa conditions and ongoing work rights.

How to apply Please apply through Workforce Australia and include an up-to-date CV outlining your relevant experience in: Membership management

Membership databases, CRMs or Association Management Systems Systems implementation or data migration Reporting and data management

Member and stakeholder engagement Vendor or software-provider liaison For a confidential discussion, contact:

Pri Menon Gillett Founder and Managing Director PRIMA Recruitment & Consultancy Pty Ltd

Email: ***@primarecruitmentandconsultancy.com.au PRIMA welcomes applications from candidates of all backgrounds, including professionals returning to the workforce.

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📌 Membership and Systems Manager – Permanent Part-Time (Australia)
🏢 PRIMA RECRUITMENT AND CONSULTANCY
📍 Australia