EōS Fitness is seeking a energetic and highly organized Member Experience Manager to support members and guests by delivering best-in-class service. This leadership role partners with gym department managers to train and develop front desk staff, ensuring a clean, friendly, and well-maintained facility, while modeling the company core values.
Responsibilities include addressing member concerns, resolving billing questions, and driving retention through proactive outreach and feedback processing.
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📌 Member Experience Lead - Elevate Service & Retention (Australia)
🏢 EōS Fitness
📍 Australia
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