We are seeking a responsible and detail-oriented ICT Systems Administrator to provide front-line technical support to our staff and systems. This role is ideal for someone who enjoys problem-solving, thrives in a rapid-paced setting, and is passionate about helping users resolve technical issues efficiently.

Key Responsibilities:
Maintain company computers, servers, networks, internet connections, printers, and communication systems.
Support fleet management, GPS tracking, transport management, warehouse, and logistics software.
Set up and manage user accounts, email accounts, passwords, access permissions, and security settings.
Provide technical support to drivers, dispatchers, warehouse staff, and office employees.
Troubleshoot hardware, software, network, mobile device, tablet, scanner, and printer issues.
Monitor system performance and respond to system outages or technical problems.
Perform regular system backups, software updates, antivirus checks, and security maintenance.
Maintain tablets, mobile phones, GPS devices, and communication equipment used in trucks and depots.
Set up IT equipment and system access for new employees.
Remove system access and recover company equipment when employees leave.
Maintain records of IT equipment,



software licenses, warranties, and user access.
Coordinate with software vendors, internet providers, telecommunications companies, and external IT support.
Protect company, customer, driver, vehicle, and delivery information from unauthorized access or loss.
Assist with IT requirements for new depots, offices, vehicles, or warehouse locations.
Prepare and maintain basic IT procedures, system records, and support documentation.
Follow company safety, privacy, cybersecurity, and operational policies.

Requirements:
Certificate IV or higher in Information Technology or related field.
3+ year of experience in an ICT support or helpdesk environment preferred.
Robust troubleshooting skills and ability to work through problems methodically.
Knowledge of Windows OS, Microsoft 365, and basic networking concepts.
Excellent communication and interpersonal skills.
Ability to prioritize tasks and manage time effectively.
A valid driver license may be required for travel between depots or company locations.

Pay: $80,000.00 – $90,000.00 per year

Work Location: Hybrid remote in Wollert VIC

📌 Systems Administrator Wollert
🏢 Pavan Enterprises
📍 Wollert