Sales Support & Finance Coordinator

Ausave Energy is a 100% Australian-owned solar, battery and EV charger installer based in Newcastle. 16 years in, our own SAA-accredited crews, no subcontracting, and a 10 workmanship warranty on every job. We're a Sigenergy Gold Installer covering Newcastle, the Central Coast and the Hunter.

We're hiring an experienced coordinator to run the engine room of the business — the person who takes a signed deal and drives it all the way to a completed install.

The role

Once a deal's signed and in the pipeline, it's yours. You'll collect deposits, get finance applications approved, and keep every job moving so nothing stalls. When a customer gets stuck, you unstick them. On top of that you're the go-to for customers day to day — answering the phone, handling objections, sorting out questions, and keeping the front office running.

The biggest single part of the role is finance — preparing and lodging applications, chasing documents and IDs, and following up lenders until the approval lands.

What you'll do
Collect deposits and keep jobs progressing from signed deal to install
Prepare, lodge and track finance applications end-to-end




Move stuck customers along and keep the pipeline free-flowing
Answer the phone, handle enquiries and manage objections
Be the front-of-office point of contact for customers
Chase outstanding documents, IDs and approvals — and stay on it until it's done
General administration and keeping CRM records accurate

What you'll bring
Proven experience lodging finance applications and getting approvals over the line
Solid admin and coordination skills — you can juggle multiple jobs at once
Confident, friendly phone manner and comfortable handling objections
A self-starter who chases things down without being told
Experience with a CRM or pipeline-based workflow

Nice to have
Background in solar, energy, construction, mortgage broking or finance

What we offer
$70,000–$85,000, based on experience
A secure, established business — 16 years and growing
A real ownership role: you run this function, not just assist it
In-office, Newcastle-based team

Apply with your résumé and a short note on your finance application experience.

📌 Customer Success & Finance Administrator Cardiff
🏢 Ausave Energy
📍 Cardiff