As a Student Support Officer, you'll be the first point of contact for students, providing guidance and support throughout their learning journey. You'll also play a key role in supporting marketing and student engagement initiatives, helping to promote Aspen College's courses and build our presence within the community.

Key Responsibilities

Provide day-to-day support and guidance to students

Respond to student enquiries via phone, email, and in person

Assist with enrolment processes and maintain accurate student records

Support marketing activities, including social media content, promotional materials, and community engagement

Help plan and promote student events, open days, and information sessions

Liaise with trainers and administration staff to ensure student needs are met





Assist in identifying and addressing student support needs

About You

Robust communication and interpersonal skills

Experience with marketing (social media, content creation, promotional campaigns) is highly desirable

Excellent organisational and time-management skills

Ability to build rapport with a diverse range of students

Previous experience in education, training, or a student services role is an advantage

Proficient in Microsoft Office and comfortable learning recent systems

Pay: $59,822.68 – $104,375.16 per year

Work Location: In person

📌 Student Support Officer Parramatta
🏢 Aspen College
📍 Parramatta