As a Casual Event Assistant, you will support the smooth running of Puppy Pilates events. This includes event set-up, welcoming guests, managing puppies safely, and providing an exceptional customer experience. You’ll work alongside our instructors and handlers to create a fun, protected, and positive environment for participants and puppies alike.
Key Responsibilities
Assist with event set-up and pack-down (cleaning, mats, signage, stalls, equipment, puppy pens, merchandise).
Liaise with puppy partners and assist with puppy handling.
Greet and check in participants; ensure waivers are completed.
Handle puppies with care and ensure their well being throughout the session.
Monitor participant interaction with puppies, upholding safety and hygiene standards.
Provide support to the Pilates instructor and communicate clearly with guests.
Help maintain a calm, professional, and positive setting.
Ensure cleanliness of event space during and after sessions.
Manage merchandise and handle light administrative duties as required.
Key Skills and Qualities
Friendly, skilled, and confident communication style.
Love for animals and comfort handling small to medium dogs.
Strong customer service skills.
Reliability and punctuality.
Ability to work independently and as part of a team.
Physically fit and capable of light lifting/moving event equipment and bending.
Ability to remain calm and focused in a busy or unpredictable environment.
Requirements
Must be available for weekend and occasional weekday work.
Be willing to conduct Responsible Pet Handling, CPR and First Aid training.
Experience with animals or events is a bonus but not essential.
Qualifications (not essential)
Certificate in Events, Fitness or Group Exercise
Certificate in Animal Studies
Pet First Aid & CPR / Animal Handling Certificate
First Aid / CPR Certificate
What We Offer:
A fun, positive and supportive team culture.
Casual, flexible shifts that suit a variety of schedules.
A unique work environment that combines fitness, dogs, and good vibes.
Opportunities to grow with the business and take on new roles over time.