Put your administration and customer service skills to valuable use every day.
Be the friendly first point of contact for customers and visitors
A culture that's designed to help you grow.

About The Role

The Administration Officer is a pivotal role within our Launceston branch which has a variety of key duties and responsibilities. The incumbent would be responsible for the day to day administrative and operational activities by providing assistance and support to the Branch Manager where reasonably required.

Note: This is a 12 month fixed term contract role and is based 5 days per week in our Kings Meadows Branch.

Responsibilities & Duties
Receive and direct repair and service enquiries and arrange for technician to attend to breakdown calls
Assist with the completion of weekly reports where required by the Branch Manager
In the absence of the Branch Support Officer / Service Supervisor or branch manager will handle spare parts enquiries, including parts interpretation where required, quoting on parts and processing orders
Efficiently allocating breakdowns, scheduled maintenance and other repairs to Field Service Technicians as required




To co‑ordinate sublet activities for field service in line with budgetary expectations – ensure hourly meter readings are obtained monthly on all units that are on Prepaid Service Contracts.
Where directed and requested, assist Service Supervisor in ensuring all customer damage, tyre replacements and sweeper consumables are correctly invoiced in accordance with the rental contract.
To update information in order to maintain unit history data on the computer to ensure accurate support information is available to all.

Qualifications & Experience
Minimum of 3 years’ experience within an administration/clerical role
Previous experience in the material handling industry or similar is desirable, particularly within the service departments
Intermediate level of computer literacy
Ability to work in a close team workplace
Excellent verbal and written communication to both internal and external customers
Self‑motivated and possess the ability to work without supervision
To be honest and ethical in all dealing with customer and internal personnel
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📌 Administration Officer 12 Month Fixed Term Launceston
🏢 Toyota Material Handling Australia
📍 Launceston