Plan Partners in Melbourne is seeking a Team Leader to manage a team of Customer Service Advisors, driving real-time demand and achieving solid service, quality and productivity outcomes.
You will lead performance, coach for improvements, handle escalated issues, and foster engagement through ongoing development. This role emphasizes customer-centric leadership in a rapid-paced contact centre setting.
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📌 Customer Service Team Lead Real Time Ops & Coaching Melbourne
🏢 Plan Partners
📍 Melbourne
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