Key Responsibilities
Provide operational support working closely with Channel Account Managers generating accurate quotes within defined SLA’s.
Qualify and manage inbound enquiries via phone, email or chat.
Ensure the circulation of product and promotional information to resellers.
Keep Wavelink Partner portal leads and order status up to date.
Update ERP and CRM system with all forms of communication.
Attend and participate in all sales meetings (e.g. weekly, monthly).
Produce reports upon request.

About You
Superior communication skills (verbal and written).
High levels of energy, drive and enthusiasm.
Highly organized with a high attention to detail and multi-tasking skills.
Team player with a “can-do” attitude.
Ability to learn and retain product information about Wavelink products.
Experience with Excel.
Previous customer service experience is preferred.

This role is based in our North Sydney Office, the setting is vibrant with many social events throughout the year.
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📌 Partner Experience Coordinator City Of Willoughby (Willoughby City Council)
🏢 Wavelink
📍 Willoughby City Council