Interpret parts, handle trade and retail phone enquiries, support customers across our brand range. Be the first point of contact for our customers.

SWD is a Brisbane-based automotive aftermarket distributor. We own and manufacture TAG Towbars, Redback Exhausts and Lukey mufflers, and distribute agency brands including XForce, CURT, Brink and Safari Snorkels. We're growing, not standing still, and we're looking for someone to join our small, close-knit internal sales team.

Why Our Team Loves Working At SWD
Above-award pay with bonuses on offer
Monday to Friday, standard hours, no weekend work
Staff discounts on the product you sell every day
A small team where you're trusted to do your job, not micromanaged
Full training on our products and systems
Prospect to get involved in the 4x4 show and event scene

About The Role

Our Internal Sales Representatives interpret parts requirements for trade and retail customers,



working across brands people are genuinely proud to sell. You'll build relationships with customers over the phone, processing orders and resolving issues as they come up.

Duties Include
Answer trade and retail calls, interpret parts requirements
Process orders and quotes
Resolve customer issues and elevate where needed
Build product knowledge across TAG Towbars, Redback Exhausts and our distributed brands

Who We're Looking For
Prior experience as an automotive parts interpreter or customer service person in the automotive aftermarket
Robust communicator, comfortable on the phone with customers
Works independently and picks up new software quickly
Competence on computer
Background in towbar or exhaust fitting/installation and looking to move off the tools is a robust plus
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📌 Automotive Parts Interpreter Brisbane City
🏢 SWD Group
📍 Brisbane