Mandgno IT is seeking a Service Desk Analyst (Level 1) to resolve Level 1 tickets with minimal supervision, spanning queue management and on-site deskside support for Australian clients. You'll troubleshoot across Windows, Microsoft 365 and networking fundamentals, maintain accurate ticket logs, and escalate issues with explicit context when needed.
A robust customer-first approach is essential. Join a team-oriented MSP environment that values documentation, automation, and steady progression to
J-18808-Ljbffr
📌 Service Desk Analyst Level 1 – Onsite & Automation Driven Brisbane City
🏢 Mangano IT
📍 Brisbane
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.