Strategic Msp Service Delivery Lead Hybrid/wfh Growth Brisbane

Strategic Msp Service Delivery Lead Hybrid/wfh Growth Brisbane

08 Aug
|
Idea 11
|
Brisbane

08 Aug

Idea 11

Brisbane

Job Description

Idea 11 is seeking a Service Delivery Manager to own the day‐to‐day relationship for a portfolio of managed services clients and drive exceptional service delivery. You will act as trusted advisor, escalation point, and help grow with our clients.

/n

Brisbane-based with adaptable WFH arrangements, you will ensure SLAs are met or exceeded, manage delivery risk, and identify opportunities within accounts. Robust ITIL knowledge and senior stakeholder skills are essential.
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📌 Strategic Msp Service Delivery Lead Hybrid/wfh Growth Brisbane
🏢 Idea 11
📍 Brisbane

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