Senior Client Services Officer (Talent Pool) (New South Wales)

Senior Client Services Officer (Talent Pool) (New South Wales)

07 Aug
|
the original
|
New South Wales

07 Aug

the original

New South Wales

Location - Newcastle, Raymond Terrace, Maitland, Cessnock, Singleton, Muswellbrook, Kurri Kurri, Scone
Ongoing (Full-time & Part-time) and Temporary (Full-time & Part-time)Temporary roles may have an opportunity to become fulltime
Clerk Grade 3/4, base salary ($87,199 - $95,482), plus employer's contribution to superannuation and annual leave loading
Your role
You will provide complex administrative services to meet statutory obligations and deliver high quality and professional services to clients and stakeholders of a court registry.
The role supervises staff, allocates resources and provides 'hands-on' training and guidance.
You may be required to perform some quasi-judicial and procedural functions.
What You'll Do
In this role, you will be responsible for:
Providing complex and high-quality administrative services within a court location
Liaising with a wide range of internal and external clients
Preparing accurate court orders, reports and correspondence
Supervising, guiding, training and providing support to a team
Effectively allocating resources to achieve daily goal
Managing complex inquiries and provide procedural assistance to clients and staff including
researching, interpreting legislation, policy and court procedures
What We're Looking For
Ability to meet the demands of a high pressured and fast paced work environment
Ability to react quickly to changing situations and make important decisions utilising strong problem-solving skills
Experience managing, developing and motivating a team
High level written and verbal communication skills
Knowledge and demonstrated ability to apply relevant court policies/procedures




Strong written and verbal communication skills
Great time management and organisation
A skilled demeaner
Download the role description.
Information about accepting a role with Court Services and the potential hazards.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.
If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information?
Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.
We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.
We're focused on breaking, rather than managing, disadvantage.
It's work that really matters.




Applications closeTuesday 18 August **** at 11:59pm AEST.
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Jason Mortimer, on ********* or via email ******
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Piña | Talent Acquisition Officer, via ******
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.
This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role.
We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: /
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Get free, personalised support with housing, schools, jobs, and settling in.
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📌 Senior Client Services Officer (Talent Pool) (New South Wales)
🏢 the original
📍 New South Wales

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