About the Role
Gaming Manager | Vale Hotel
Are you a gaming specialist who knows how to run an exciting room, build genuine rapport with players, and drive exceptional operational standards?
TheVale Hotelis searching for a dedicated, results-drivenGaming Managerto take on one of the highest-performing gaming rooms in Townsville.
This is afocused, high-impact specialist role.
We need a gaming leader who takes immense pride in room presentation, understands machine mix and operational flow, and sets the standard for exceptional customer service.
You will lead from the front line, fostering a welcoming atmosphere for our regulars, maintaining absolute compliance across all QLD liquor and gaming regulations, and mentoring a high-energy room host team.
A day in the life of a Gaming Manager:
Know the regulars by name and make them feel right at home
Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
Share your gaming know-how and help your team be the best in the biz
Bring the positive vibes, great service, and friendly smiles every shift
Inherent requirements:
This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries).




Applicants must have the ability to perform physical tasks safely and efficiently.
About you:
You've been in the gaming room world for a while, as an attendant, supervisor, or manager
You've learned from great managers and are ready to step up
You've got the confidence, pride, and people skills to be the face of the gaming room
You understand compliance and safe gaming inside out
You've got a current RSA and RSG/RCG as per state requirements
If you're all about great service, happy players, and running a top-notch gaming room - we'd love to chat.
The benefits are good too!
Grow your career within ALH Hotels and the wider Endeavour Group network.
An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands.
Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.
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📌 Gaming Manager - Vale Hotel (Townsville)
🏢 Endeavour Group
📍 Townsville