About the Business
Our client is a prominent national real estate franchise group with a growing corporate team based in Brisbane.
This role sits at the centre of their national operations and franchise support function, a business that takes the performance of its network seriously and invests in the people who support it.
About the Role
This is a hands-on support and training role that exists to set offices up for success.
You'll be the go-to person for both new and existing offices across the network, helping them implement systems, build efficient processes and get productive from day one.
You'll work primarily on a one-to-one basis with Office Managers and administrative staff, but you'll also need to be comfortable delivering training to small groups when required.
Your key responsibilities will include:
Supporting the onboarding and induction of new franchise offices, getting their systems and processes in place from day one
Providing ongoing training and guidance to Office Managers and administrative staff across the network on business systems, processes and procedures
Assisting with the rollout and implementation of recent franchise products, services and policies across existing offices
Driving innovation and improvements to current systems and administrative workflows




Contributing to the creation and maintenance of a network wide policy and procedures manual
Devising and implementing new administrative systems that improve back-end operational efficiency
About You
Strong background in real estate sales administration, you know exactly how the back-end of a residential real estate office runs
Current industry certification and a valid driver's licence with reliable vehicle
Tech savvy with solid CRM knowledge and strong computer skills generally
Confident communicator with a clear, professional phone manner and corporate presentation
Comfortable both imparting knowledge to others and taking direction
Organised, proactive and thrives on making a genuine difference to the businesses you support
Benefits
Key role within a prominent national franchise group's corporate operations team
Varied, field-facing position with real impact across a large network
Brisbane based with a collaborative and growing corporate team around you
V REC PROMISE
V REC is committed to creating equal opportunities.
Our hope is to aid in developing truly diverse working environments.
Our promise is very simple — should you be on the job hunt we will only look at your skill set and what you offer to help you find the right place.
We encourage people from all backgrounds to apply and enquire.
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📌 Client Support Manager - Real Estate Franchise Head Office (Brisbane)
🏢 V Recruitment
📍 Brisbane