United Cardiology is seeking an experienced Medical Receptionist to join our team to work at Chatswood Clinic on a full time basis. This is a key front-facing position that serves as the first point of contact for our patients and plays a crucial role in ensuring smooth day-to-day operations. You will be the face of our practice, responsible for managing patient interactions, appointments, and administrative tasks whilst maintaining the highest standards of professionalism and care. This role is essential to our mission of providing exceptional cardiology services and patient experiences.
Key responsibilities
Greeting patients upon arrival and managing the reception desk in a professional and welcoming manner
Scheduling and confirming patient appointments using practice management software
Handling patient inquiries and redirecting them to the appropriate medical staff or departments
Processing patient registrations and maintaining accurate patient records and documentation
Managing telephone calls, taking messages and ensuring prompt communication with patients and healthcare providers
Processing patient payments, managing invoices and handling billing inquiries with discretion
Coordinating with medical staff to ensure efficient clinic operations and patient flow
Maintaining confidentiality and complying with relevant health privacy legislation and practice protocols
Performing general administrative duties including filing, data entry and document management
Assisting with patient education materials and providing information about services offered
What we're looking for
Previous experience working as a medical receptionist or in a healthcare reception setting




Strong interpersonal and communication skills with the ability to interact professionally with patients, doctors and colleagues
Proficiency in practice management software and Microsoft Office applications
Excellent organisational skills with the ability to manage multiple tasks simultaneously
Discretion and ability to handle sensitive patient information with confidentiality
Customer service excellence with a focus on patient satisfaction and comfort
Understanding of medical terminology and basic healthcare practices
Flexibility and willingness to support the wider team during busy periods
able to travel between clinics on occasion matter
About us
United Cardiology is a dedicated cardiology practice committed to delivering high-quality cardiac care and patient-focused services. We pride ourselves on creating a supportive environment where both patients and staff thrive. Our team is passionate about excellence in healthcare and committed to providing the best possible outcomes for our patients. We believe in fostering a collaborative workplace culture where every team member is valued and supported in their professional growth.
What we offer
At United Cardiology, we recognise the importance of employee wellbeing and professional development. We offer a competitive salary package commensurate with experience, a supportive work setting and opportunities for career advancement within the practice. You will have access to ongoing training and professional development to enhance your skills and knowledge. We foster a workplace culture that values teamwork, respect and open communication, ensuring you feel valued and supported in your role. We are committed to work-life balance and flexible working arrangements where possible to support the wellbeing of our team members.
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📌 Medical Receptionist (Sydney)
🏢 UNITED CARDIOLOGY
📍 Sydney