Ku-ring-gai Council is seeking a strategic leader to head customer experience, service improvement and digital transformation.
You will drive an organisation-wide program, set service standards, and govern CRM and customer request management while leveraging insights to improve delivery.
You will collaborate across the council to embed a customer-focused culture, deliver measurable improvements, and enhance governance, reporting and efficiency in service delivery.
#J-*****-Ljbffr
📌 Head Of Customer Experience & Service Transformation (New South Wales)
🏢 Wellington Shire Council
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.