Company Description
Nestled in the heart of Broadbeach, Sofitel Gold Coast Broadbeach is where the art of French elegance meets the effortless glamour of beachside living.
Our 296 beautifully appointed rooms frame sweeping views of the Pacific Ocean and the lush hinterland beyond, while our vibrant dining destinations bring the joie de vivre of Sofitel to life.
Here, hospitality is more than a service - it is warm, alive, and refined in every detail, delivered by ambassadors who share a passion for creating unforgettable moments.
Job Description
A career that lets your passion shine:
Reporting to the Director of Food & Beverage, the Assistant Food & Beverage Manager - TC's/Gaming leads the full operational and commercial performance of TC's.
You will be accountable for bar and gaming revenue, promotional strategy, regulatory compliance and the development of a high-performing team, while supporting the broader hotel Food & Beverage operations.
Deliver budgeted revenue, GOP and productivity targets across gaming and bar operations
Grow market share and local patronage through a venue-specific marketing and operational plan
Lead service standards that build loyalty, repeat visitation and venue reputation, and lead by example in guest interaction and service recovery
Plan and execute gaming promotions that drive revenue while maintaining responsible gaming standards
Manage relationships with Licensed Monitoring Operators and external gaming partners
Maintain operational excellence across gaming machines, floats, surveillance and compliance documentation




Oversee daily bar operations and coordinate functions within TC's to maximise profitability
Work with the Executive Chef and F&B; leadership on menus, standards and venue activations
Ensure full compliance with Queensland liquor and gaming legislation, OLGR requirements and RSA/RSG obligations
Uphold the Responsible Gambling Code of Practice and manage problem gambling matters sensitively
Maintain strict cash handling, key control and surveillance standards
Lead, coach and develop the TC's team, and act as escalation point and mentor for Supervisors
Manage recruitment, onboarding, training, compliance certification and succession planning
Qualifications
What you will bring to the role:
Proven leadership experience in a licensed bar and gaming venue, or a high-volume Food & Beverage outlet
Current RSA and RSG certification, and RMLV (or the ability to obtain prior to commencement)
Working knowledge of Queensland liquor and gaming legislation and OLGR requirements
Commercial acumen - you can own a P&L;, roster to budget and explain a variance
Experience planning and executing gaming promotions within regulatory requirements
Confidence managing problem gambling matters sensitively and in line with the Responsible Gambling Code of Practice




A track record of leading, coaching and developing teams, including performance management and succession planning
Robust systems literacy across POS administration, stocktakes, reporting and audit documentation
High emotional intelligence, self-awareness and interpersonal skills, with the ability to stay organised across competing priorities
Availability across a rotating roster including nights, weekends and public holidays
Additional Information
Thrive in our Sofitel Gold Coast Broadbeach community:
A chef prepared meal complimentary on every shift
Laundered uniforms to have you looking and feeling your best
A complimentary Sofitel night's stay each year,including breakfast,to celebrate your work anniversary
Global discounts across Accor hotels, restaurants, and experiences
An additional paid day off during your birthday month
Personalised reward program curated to suit your lifestyle
Discounted onsite parking, secure bike storage, and convenienct access to public transport
Walking distance to Broadbeach's best dining, shopping, and coastline
Leaders who invest in your development, coaching, and long-term career
A global brand setting standards for French luxury hospitality
Current Australian working rights are required for this position.
Our commitment to Diversity & Inclusion:
We're proud to be an inclusive employer that celebrates diversity in all forms.
If you require adjustments during the recruitment process, we welcome you to let us know so we can support you.
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📌 Food & Beverage Assistant Manager (Tcs/Gaming) (Gold Coast)
🏢 Accor Hotels
📍 Gold Coast