Job no:
******
Work type:
Part Time
Location:
Oxley
Categories:
Sales
Part Time
Position
Guaranteed base earnings
Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman
Oxley
Customer Service Team is seeking a passionate, customer service focused Sales & Service Associate to join them in delivering Great Service, Always! to their customers.
In this role you will:
Actively manage Harvey Norman customer deliveries, repairs & warranty claims
Liaise with our service agents & suppliers and keeping the service database up-to-date
Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting
Work closely with our customers to help them find the right Bedding solution to meet their needs by qualifying customers and providing total sleep solutions
Assist with merchandising, ordering and display of product to ensure the store is presented at its best, for our customers




Be Health and Safety conscious
What we require:
Experience in (or ability to work in) a customer focused, successful retail business
Experience working in a high volume sales support role
Capacity to juggle multiple tasks with a flexible, 'can-do' attitude
Customer service champion with very strong communication and interpersonal skills
Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills
Familiarity with Australian Consumer Law (desirable)
Being full of energy, ambitious, confident and flexible
Friendly, outgoing, approachable and work well as a team member.
Ability to service customers while managing work tasks around their needs
Going above and beyond to provide exceptional customer focused problem solving.
Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
What we offer:
Generous staff discounts
Harvey Norman is a strong advocate of career progression with a wide support network for professional development
An environment where good performance is recognised and rewarded
A adaptable and positive work environment
Advertised:
07 Aug **** E. Australia Standard Time
#J-*****-Ljbffr

📌 Bedding Salesperson (New South Wales)
🏢 Harvey Norman
📍 New South Wales