It Service Desk Lead – Customer-Centric Itil Champion (New South Wales)

It Service Desk Lead – Customer-Centric Itil Champion (New South Wales)

07 Aug
|
Sureway Employment
|
New South Wales

07 Aug

Sureway Employment

New South Wales

Sureway Employment is seeking a capable IT Service Desk Lead to drive a customer‐focussed support function in an ITIL aligned setting. You will guide the service desk, manage 3rd party vendors, and ensure timely resolutions in line with agreed SLAs.
The role emphasises Microsoft Intune, Windows Autopilot, and a Hybrid Microsoft 365 environment, with a strong focus on service quality and operational excellence.
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📌 It Service Desk Lead – Customer-Centric Itil Champion (New South Wales)
🏢 Sureway Employment
📍 New South Wales

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