Hamilton Country Care Dental – Hamilton VIC
At Hamilton Country Care Dental, we believe life-changing dentistry starts with exceptional patient care.
We are passionate about providing comprehensive, high-quality treatment in a warm, welcoming environment. Our growing team is committed to helping patients achieve healthier smiles and renewed confidence through outstanding clinical care and an exceptional patient experience.
We're looking for an experienced and compassionate Treatment Coordinator to become the trusted guide for patients considering dental implants and comprehensive treatment.
This is more than an administration role—it's an opportunity to make a genuine difference in people's lives by supporting them through one of the most important healthcare decisions they'll make.
About the Role
As our Treatment Coordinator, you'll be the primary point of contact for patients throughout their treatment journey from their initial enquiry through to treatment completion and ongoing care.
Working closely with our dentists and support team, you'll educate patients about their treatment options, coordinate appointments, assist with finance applications, and ensure every patient feels informed, supported and confident throughout their experience.
You'll play a key role in creating exceptional patient experiences while helping our practice continue to grow.
Key Responsibilities
Manage patient enquiries from first contact through to treatment completion
Coordinate implant and comprehensive treatment consultations
Build solid, trusting relationships with patients and their families
Present treatment plans and explain procedures in a clear, supportive manner
Assist patients with finance options and applications
Coordinate appointments and ensure a seamless patient journey




Maintain regular communication and follow‐up with patients throughout treatment
Liaise closely with clinicians to deliver outstanding patient care
Maintain accurate patient records, reports and lead tracking
Support appointment book optimisation and patient retention
Assist with collecting patient testimonials and treatment success stories
About You
You'll be someone who genuinely enjoys helping people and is passionate about delivering an exceptional patient experience.
You'll bring:
Previous experience in treatment coordination, dental reception or patient care (preferred)
Excellent communication and relationship‐building skills
A warm, empathetic and professional approach
Strong organisational and time management skills
Confidence discussing treatment options and financial arrangements
High attention to detail and excellent administrative skills
The ability to work collaboratively in a busy, fast‐paced environment
A proactive attitude with a genuine desire to help patients achieve the best possible outcomes
Experience with dental implants or comprehensive treatment planning is highly regarded, but not essential for the right candidate.
Why Join Hamilton Country Care Dental?
At Hamilton Country Care Dental, we're proud of our supportive culture, strong team values and commitment to excellence.
We offer:
A supportive and cooperative team environment
Ongoing training and professional development
Opportunities for career progression within the Juric Group
Modern technology and industry‐leading systems
The opportunity to genuinely change patients' lives every day
A workplace where your contribution is valued, recognised and celebrated
If you're passionate about people, thrive on building meaningful relationships and want to help patients transform their smiles and confidence, we'd love to hear from you.
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📌 Treatment Coordinator – Implant & Comprehensive Care (Hamilton)
🏢 Hamilton Country Care Dental
📍 Hamilton