easykind is seeking a Deputy Team Lead to direct a pod of Patient Support Associates, ensuring empathetic, accurate, and compliant patient interactions. You will drive coaching, performance reviews, and onboarding to elevate service levels in a patient-centred care workplace.
As a rapidly growing Australian startup, the role combines hands-on team leadership with strategic initiatives, including resource planning, knowledge-base maintenance, and adherence to regulatory requirements.
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📌 Deputy Team Lead, Patient Support — Hybrid (Melbourne)
🏢 Easykind
📍 Melbourne
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