Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and prospect.
About the Role: The Salvation Army, Fundraising Donor Services team, have a permanent, full-time, position for a Revenue Investigation Officer based at our Melbourne head office in Blackburn .
This crucial role is responsible for the timely and accurate investigation, processing and matching of donations received by the National Fundraising Department.
Key Responsibilities: Daily examination, scrutiny and validation of transactions on all bank accounts connected to Blackbaud CRM Process transactions from our Bank Statement to CRM (Blackbaud),



Payment Gateway to Bank Statement Researching and processing of all donations received online nationally Process daily Direct Debit Batches Post Blackbaud Files to a General Ledger Assisting with the processing of electronic files from internal and external stakeholders Investigate and action Disputed Transactions: Fraudulent, Charge Backs, Refunds Investigate and prepare "unidentified" banks deposit donations About you: Proficient Data Entry skills Attention to detail and ability to identify errors Prior experience in a business administration environment and/or relevant business qualifications Experience in handling and analysing finances and records accurately Proficiency with Excel and ability to utilise pivot tables Experience working in a team environment Why work for us: 9 day fortnight (RDO once every two weeks!) Eligible employees can access NFP salary packaging Opportunity for career development Paid parental leave Access to Free parking Employee Assistance Program Internationally renowned not-for-profit organisation An inclusive culture of dedicated, passionate and professional team members Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community

📌 Revenue Investigation Officer (Melbourne)
🏢 The Salvation Army
📍 Melbourne