Casual Showroom Sales & Customer Service Assistant
Luxe Fireplaces
is one of Sydney's leading premium fireplace retailers, specialising in high-quality electric, gas, wood, ethanol, and outdoor heating solutions. Based in our modern showroom in Glebe, we are looking for a motivated, professional, and customer-focused team member to join our growing business on a casual basis.
This is a hands-on role suited to someone who enjoys working with customers, thrives in a fast-paced environment, and takes pride in providing exceptional service. You'll be the first point of contact for many of our customers and play an important role in supporting the sales team and ensuring our showroom is presented to the highest standard.
Hours:
Friday:
9:00am – 5:00pm
Saturday:
10:00am – 4:00pm
Key Responsibilities
Welcome and assist customers visiting the showroom
Answer incoming phone calls and direct enquiries appropriately
Respond to customer enquiries via phone and email
Assist with preparing quotations and general sales administration
Follow up customer enquiries and outstanding quotes
Maintain the presentation and cleanliness of the showroom
Ensure product displays, brochures, and promotional material are well stocked and presented
Support the sales team with day-to-day operational tasks




Deliver an exceptional customer experience from initial enquiry through to sale
Skills & Experience
Previous experience in customer service, retail, reception, or showroom sales is preferred
Excellent communication and interpersonal skills
Professional presentation with a friendly, positive attitude
Strong computer skills and confidence using email and Microsoft Office
Excellent organisational skills with solid attention to detail
Ability to multitask and work efficiently in a busy showroom environment
Reliable, punctual, and proactive with a willingness to learn
Experience in the home improvement, interior design, construction, or heating industry is advantageous but not essential
What We Offer
Casual position with regular Friday and Saturday shifts
Comprehensive product and systems training
Supportive and friendly team environment
Opportunity to develop into a permanent sales role
Staff discounts on premium products
Convenient Glebe showroom location
If you enjoy working with people, take pride in delivering outstanding customer service, and are looking for a casual weekend role with a premium retail business, we'd love to hear from you.
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📌 Showroom Attendant / Sales Assistant (Sydney)
🏢 HBC
📍 Sydney