POP MART ******.HK), founded in ****, is a leading global company in the trend culture and entertainment industry.
Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‐established IP development and operation system.
Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
As of the end of first half of ****, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
Through multiple cross‐border e‐commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.Assistant Store Manager – POP MART Melbourne CentralEstablished Store | Immediate Start AvailableGlobal Pop‐Culture Retail | Fast‐Growing International BrandCirca $67.5k+ (negotiable commensurate with experience)POP MART is a global designer‐toy and pop‐culture brand with 550+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to grow across Australia, we're looking for a confident and people‐focused Assistant Store Manager to join our established and top‐grade Melbourne Walk store.This is an excellent opportunity for an experienced retail leader who enjoys working in fast‐paced, high‐traffic environments, is passionate about developing teams, and thrives on delivering strong customer and commercial results.
With a well‐established store, experienced leadership team, and robust head‐office support,



you'll be set up for success from day one.Why you'll love this roleJoin a successful, established POP MART store with strong daily tradeWork with a globally loved brand and highly engaged customer baseWeekly new product releases keep the role dynamic and excitingClear progression into Store Manager and multi‐site rolesStrong support from Retail Operations, HR and Marketing teamsCreative, vibrant retail environment blending art, culture and pop‐cultureStructured roster with two consecutive days off on a standard weekWhat you'll leadAs Assistant Store Manager, you'll partner closely with the Store Manager to deliver strong day‐to‐day performance and support a high‐performing team.Lead & Develop the TeamCoach, motivate and inspire team members to deliver excellent service (team of *****)Provide regular coaching, feedback and performance supportSupport recruitment, onboarding and training of new team membersDrive Commercial ResultsSupport delivery of sales targets and KPIsTranslate performance results into clear coaching actionsBuild a confident, customer‐focused and sales‐driven team cultureDeliver Strong Store OperationsAssist with rosters, labour planning and daily operationsMaintain high visual merchandising and store presentation standardsOversee stock deliveries,



replenishment and inventory accuracySupport loss‐prevention routines and operational complianceHandle customer escalations professionally and in line with brand valuesRepresent the POP MART BrandDeliver a standout customer experience on every shiftSupport new‐release launches and in‐store activationsEngage with collectors and fans to create memorable brand momentsAbout youYou'll succeed in this role if you are:A strong Assistant Store Manager, Supervisor or 2IC with 2+ years' retail leadership experience, leading teams of 10+Confident leading teams in fast‐paced, high‐volume retail environmentsComfortable working with KPIs and commercial sales targetsA hands‐on people leader with strong coaching skillsHighly organised across VM, service and store operationsCustomer‐focused and confident engaging with diverse customersPassionate about pop culture, designer toys or creative retailFlexible to work across a 7‐day shopping‐centre rosterPOP MART PerksCompetitive salary + super + quarterly bonusMonthly product incentives (post‐probation)Clear progression into Store Manager and multi‐site leadership rolesWeekly new product drops — always something excitingAnnual POP LAND (Beijing) passA colourful, energetic workplace where creativity is celebratedLocationMelbourne CentralHow to applyPlease submit:Your resume (with month/year dates)A short cover letter sharing:Why POP MART appeals to youOne standout achievement in your retail leadership journeyYour favourite POP MART character or seriesPOP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
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📌 Assistant Store Manager (Melbourne Central)
🏢 POP MART
📍 Melbourne