Lifestyle Assistant (Supported Independent Living, Shared Support) (LSA)
Full time, Permanent (multiple roles)
Organisation:
Community and Specialist Support Inc (CASSI)
Location:
Gold Coast *****, ****)& Northern NSW *****)
Postcodes:
****, ****, ****
Salary Range:
$85,000 - $97,000 per annum (SCHADS Award Level *******)
About CASSI
At CASSI, we understand community as people of all ages and cultures who share interests, roles, and commitments, where belonging grows through contribution, recognition, and being valued. We are a specialist disability support service with strong experience supporting people with high and complex needs.
We believe support should never obscure the human needs that make life meaningful. Our work begins with each person's story, their strengths, values, interests, and relationships, and supports people to live well in their homes and communities through meaningful roles and participation.
About the Role
Lifestyle Assistants (LSAs) play a vital, hands‐on role in supporting people with disability to live meaningful, connected, and self‐directed lives. LSAs work with individuals living in shared Supported Independent Living and government-managed housing.
This is a full‐time, permanent position.
Key Responsibilities
Observe and review service users' needs through engagement and observation, including identifying the nature and extent of any support needs and challenges. Apply this information to plan, develop, and deliver tailored support, training, and capacity‐building activities that align with identified goals and address support needs.
Use this information to assess support requirements and plan, develop and implement tailored support, training and capacity‐building activities aligned with individual goals.
Observe, evaluate,



and document service users' service provision, wellbeing, and monitor progress against goals, providing timely updates and progress reports to relevant stakeholders and support teams.
Maintain accurate and timely quality management system documentation, to meet and demonstrate compliance and reporting requirements. This includes maintaining file notes, service user lifestyle support plan documentation, risk profiles, incident reports, and feedback to support ongoing assessment and inform the planning and delivery of goal‐based training, individualised support plans, and service delivery.
Support people who choose our service to access appointments, preferred community activities to support social inclusion and community participation and connect to appropriate agencies and services.
Promote and support service users' independence, autonomy, personal choice, and wellbeing by identifying and mapping relevant community resources, such as health, welfare, housing, employment, training, and other essential services, and assisting service users to access supports that align with their individual needs.
Work collaboratively with support teams, families, allied health professionals, and other stakeholders to coordinate supports and share relevant information. Maintain effective connection with community groups, welfare agencies, government services,



and local businesses to strengthen partnerships, and promote awareness of available resources and services.
Support families and implement plans, education, care, and assistance to children and service users across a range of settings, including service users who live in shared supported independent living and government-managed facilities.
Support families and deliver person‐centred care and capacity‐building supports to people who live with disability, across a broad range of ages (children and adults), requiring in‐home supports, including those who live in shared supported independent living and government managed housing.
Provide person‐centred social, emotional, and motivational support to service users, with a focus on promoting independence, autonomy, personal choice, and overall wellbeing. Support young service users to navigate and address social, emotional, and financial challenges through tailored strategies and connection to appropriate supports, enabling them to build skills, resilience, and confidence.
Where required, provide assistance with personal care and daily living. This includes supporting service users who live in shared supported independent living and government-managed facilities.
Prepare and provide resources and reports for submissions.
What We're Looking For
Mandatory requirements:
Current Senior First Aid and CPR certificate
Current Driver's Licence
Comprehensive vehicle insurance
Ability to obtain or hold criminal history screening
Desirable:
Diploma qualification or equivalent
1–2 years' industry experience
Experience working with people with high and complex support needs
Strong documentation, communication, and teamwork skills
#J-*****-Ljbffr

📌 Lifestyle Assistant (Supported Independent Living, Shared Support) (Lsa)
🏢 Community and Specialist Support Inc. (CASSI)
📍 Gold Coast