This role sits in a regulated environment, supporting a global platform within a small, well-run Australian team with global backup support.
It's hybrid (Perth office + WFH) & offers a mix of structured support work plus some initial process improvement, with occasional WA site visits — structured, but not boring.
This is a not a chaotic, reactive MSP helpdesk - No deskside support, walk-ups & constant fire-fighting The team is small, focused & well managed with realistic workloads and good balance.
What we're looking for
2–3 years' experience in a Service Desk or Technical Support role
Clear communicator who enjoys structured environments
Degree and/or relevant IT certifications preferred
Telecommunications or networking exposure is a bonus




Australian citizenship required
due to the sensitive nature of the work
Package & advantages
Competitive pay.
Long-term, stable role with flexibility
Exposure to East Coast and EU-based teams
Full training on specialised systems & Ongoing professional development
If you're open to a role offering clarity, stability, and something a little different, let's have a quick, confidential chat.
Full job description available.
Let's connect.
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Martin Stewart
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📌 Specialised Systems - Service Desk Analyst-2) Perth, Wa Hybrid
🏢 Propelum
📍 Perth