Service Advisor – Newman
Ulti-Mech Pty Ltd
FIFO from Perth 3:1 roster or residential Newman
Ulti-Mech is growing in Newman, and we are looking for a driven and customer-focused
Service Advisor
to join our team.
This is a great opportunity for someone with automotive industry experience who enjoys working with customers, coordinating workshop activity, and supporting a busy service operation.
The role is available on a
FIFO 3:1 roster from Perth
or
residential in Newman
.
About the Role
As the Service Advisor, you will be a key link between our customers and workshop team, helping ensure jobs are booked, communicated, and completed efficiently while delivering a high level of customer service.
Key Responsibilities
Liaise with customers, management, and technical staff
Accurately communicate customer requirements and concerns to the workshop
Manage the daily inflow of repair orders and invoicing
Identify opportunities to upsell additional work and advise customers on future maintenance requirements
Order parts and coordinate customer bookings
Maintain a high level of customer satisfaction
Support the day-to-day operation of the workshop




Assist the team in meeting KPIs and sales targets
Maintain sound knowledge of products and services
Help keep a clean, professional environment for staff and customers
Skills and Experience
Previous experience in an automotive service centre or similar role
Proven sales ability within the automotive industry
Strong understanding of workshop processes and customer requirements
Excellent communication and organisational skills
Strong customer service focus
Positive attitude with a willingness to learn and grow
Good leadership and team support skills
Current C-Class driver's licence
Why Join Ulti-Mech?
Full-time position with stable hours
Immediate start available
FIFO from Perth on a 3:1 roster or residential option in Newman
Supportive team and established systems
Clean, well-equipped workshop
Prospect to join a growing regional business with a strong reputation
How to Apply
Please apply through Seek or email your resume and a short note about why this role interests you to:
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📌 Service Advisor (3/1 Fifo Or Residential - Newman) (Perth)
🏢 Ulti-Mech
📍 Perth