Build relationships.
Drive growth.
Help shape the future of retail logistics.
At Element Logic, we're on a mission to optimize warehouse performance for some of the world's leading retailers.
As the world's first and largest AutoStore partner, we combine cutting‐edge automation technology, software, and expertise to help businesses move smarter, faster, and more efficiently.
What you'll be doing
As the primary relationship owner for a portfolio of key retail accounts, you'll work closely with customers and internal teams to deliver long-term value while driving growth across products, services, and solutions.
You'll Be Responsible For
Managing and growing relationships with strategic retail customers
Developing and executing account plans that support customer and business objectives
Identifying opportunities to expand services, solutions, and customer footprint
Conducting regular business reviews and strategic planning sessions
Building and maintaining a healthy sales pipeline across existing accounts
Preparing commercial proposals, quotations, tenders, and business cases
Forecasting customer requirements and future business opportunities
Managing renewal and customer retention activities
Coordinating with project, service, and operations teams to ensure successful delivery
Resolving customer issues and ensuring a high level of customer satisfaction
Providing market intelligence, customer insights, and competitive feedback
What we're looking for
We're looking for a commercially minded relationship-builder who understands how to create value for customers while achieving business results.
You Will Likely Bring
3+ years' experience in Account Management, Business Development, Key Accounts, or B2B Sales
Experience working with large retail customers or within retail supply chain, logistics, warehousing, automation, industrial products, or related industries
A proven track record of growing revenue within existing customer accounts
Strong stakeholder management and relationship‐building skills
Experience preparing proposals, tenders,



and commercial presentations
Excellent communication and presentation skills
Strong commercial acumen and negotiation capability
Excellent organisational and time management skills
Proficiency in Microsoft Office, particularly Excel and PowerPoint
Nice to have
Experience with CRM or ERP platforms such as Dynamics, Navision, Salesforce, or similar
Exposure to warehouse operations, intralogistics, automation, or material handling solutions
What success looks like
In This Role You'll Be
A trusted advisor to your customers
Driving sustainable account growth and customer retention
Identifying new commercial opportunities before competitors do
Delivering an outstanding customer experience
Collaborating effectively across sales, projects, service, and leadership teams
Why join Element Logic?
At Element Logic, you'll join a business that combines the agility of a growing technology company with the stability of a global market leader.
We Offer
The opportunity to work with some of Australia's leading retail brands
A collaborative, down-to-earth, and supportive culture
Career growth in a global business experiencing strong growth
Exposure to innovative warehouse automation and technology solutions
Flexible working arrangements
Competitive salary package and bonus chance
Our culture
Element Logic is seeking highly motivated and talented professionals to join our team.
We are looking for individuals who are passionate about recent technology, intralogistics, and automation.
You will be a great fit if you describe yourself as somebody who is flexible, open-minded, and willing to consider new ideas.
You enjoy a fast-changing organization,



and you are able to adapt to changing circumstances.
We're a team of problem-solvers, innovators, and relationship-builders who genuinely enjoy working together.
We value curiosity, ownership, collaboration, and a willingness to challenge the status quo.
You'll Thrive Here If You're
Customer-focused
Commercially driven
Curious and proactive
Comfortable working autonomously
A team player who values long-term relationships over short-term wins
Ready to join us?
If you're looking for a role where you combine relationship management, commercial strategy, and innovative technology, we'd love to hear from you.
Place of work
Melbourne, VIC
Start date
To be agreed upon
Form of contract
Permanent employment
Organisational Context
This role sits within Safer Storage Systems (SSS), and the responsibilities reflect SSS's current structure and ways of working.
As Element Logic and SSS continue to integrate, role scope and responsibilities may evolve gradually to align with the broader organisation.
Any changes will be made thoughtfully and in line with ongoing business needs.
Agency notice
We're proud to handle all our recruitment in-house at Element Logic.
That means we don't accept candidates or approaches from external recruiters or headhunters.
All hiring processes are managed exclusively by our own specialized Talent Acquisition team.
About Element Logic
Element Logic® is a global technology company specializing in intelligent warehouse automation.
Since its founding in ****, the company has grown to employ over 950 people across 30 countries.
We are proud to be the world's first and largest AutoStore partner, delivering intelligent automation solutions that help customers scale smarter and faster.
In ****, Element Logic achieved EUR 578 million in revenue, and our growth journey is only accelerating.
Contact VP Talent Acquisition & Employer Branding by email: (do not send CV or applications directly, apply here)
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📌 Account Manager – Retail (Melbourne)
🏢 Element Logic
📍 Melbourne