Since our beginnings in ****, MECCA has redefined the beauty landscape in Australia and Aotearoa (New Zealand), leading in retail innovation and delivering the ultimate beauty experience.
Our goal has remained the same since the beginning – to help our community look, feel, and be their best.
We're building something special at Chadstone – our existing MECCA Chadstone stores are coming together into one extraordinary new destination, and we're looking for the team to help bring it to life.
MECCA Chadstone will be our most significant opening since MECCA Bourke Street.
It's a 2,000 sqm destination bringing the very best of beauty, wellness and expertise into a single immersive space.
We are looking for an experienced Clinic Manager and Assistant Clinic Manager to drive overall performance and operational efficiency.
The successful candidate will be an experienced manager who has worked in a high‐paced work workplace with a passion for skin.
As the manager you will be responsible for driving performance of the space on the ground, as well as providing valuable insights and feedback to inform future innovations in the skin space at MECCA.
The Role You Could Play
You will be accountable for all aspects of its performance, growth, and operations.
You champion our MECCA Values and embody our vision of making customers look and feel their best.
Engaging and motivating your team to meet KPI's and uphold our values
Driving success in your team through ongoing training, mentoring, and providing feedback to build a highly effective team
Ensuring smooth and efficient store operations that underpin a seamless customer experience
Supporting and enabling your team to deliver an exceptional customer experience to every client




Driving efficiencies to achieve results and creating a positive team workplace
Managing the performance of your team, including providing ongoing feedback and career conversations
Ongoing training and coaching of your team, inspiring and leading them to be experts in their field, so they can provide every client with the right solution
Working with key stakeholders including Marketing, Retail Operations and People & Education to ensure smooth operations and continual business development
Building rapport and relationships with your customers
What You Will Bring
Demonstrated experience in a leadership position within clinic, salon or retail environment
An understanding of how to build, coach and grow high performing teams to always drive outstanding sales and a first‐class customer experience
A passion for skin care, aesthetics and achieving great results through leading and developing a team across multiple locations
Strong business acumen and understanding of retail services and sales concepts
A proven history of providing excellent customer service
A background in dermal and/or beauty therapy clinics is ideal but not a requirement
Experience in providing high touch services
Extensive knowledge of skin and skin treatments and a strong desire to learn and evolve with the industry
Dermal Diploma, Dermal Therapy/Dermal Science Degree – Dermal Therapist
Knowledge and understanding in professional advanced skin treatments such as Microdermabrasion,



Skin Peels, Laser Hair Removal, Skin Needling, LED and more
Our ideal candidate is
A team player with strong communication, initiative, and time management skills
Solutions focused, always striving for continuous improvement through innovation and efficiency
Passionate about exceptional customer experience
Well presented, confident and organised
Accustomed to performing in a fast‐paced retail or clinic environment
Life at MECCA
We look for people who embody our core values, are passionate about innovation, and are willing to do whatever it takes to ensure our customers look and feel their best.
Once you join our team, we will empower you to lead, to change the game, to ignite their inner entrepreneur and to embrace any opportunity for growth and development.
Rewarding and recognising through a competitive salary package, annual salary review, bonus program, and amazing individual and team incentives
Generous product discount to spoil themselves and their immediate family plus a generous product allowance
Countless opportunities for education and development – including Leadership Conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders and once in a lifetime events
A Parental Support Program featuring paid parental leave and ongoing superannuation
At MECCA, we constantly focus on innovating while providing a unique and supportive company culture, and we like to surprise and delight our team!
To learn more about life at MECCA Brands, please visit MECCA Careers.
Everyone at MECCA is given the opportunity to influence, change the game and ignite their inner entrepreneur.
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📌 Mecca Chadstone - Clinic Manager / Assistant Clinic Manager (Victoria)
🏢 MECCA Brands
📍 Victoria